According to an article published on the weekly newspaper "EL Mosawi, a commission charged with resolving conflicts between the operator Tunisie Telecom and Internet service providers (ISPs) will be created within the national telecommunication.

The commission is thus assigned to solve problems related to poor access of subscribers to the Internet.

In the same context, the commission will rule on liability of defects in the connection between the incumbent Tunisie Telecom and ISPs. It should be noted that each of the parties is Tunisie Telecom or ISP always throw the responsibility for failing to connect on the other. Thus, the subscriber will be cut between the jet of responsibility between the two.

Recall that the number of ADSL (broadband Internet) is estimated at 400,000 in 2009 against 212 000 subscribers in 2008 of which 52% of connections are at speeds greater than 512kb / s.

And according to the minister of communication technologies, the decrease of 25% of the price of connections recorded in the year 2008 will continue in 2009 to attract more customers.

However, this expansion of ADSL creates an obligation to have a national body to resolve disputes between customers and stakeholders in the circuit.


Source [investir-en-tunisie]